Shipping policy

Orders are typically processed within 2–5 business days. Custom or large orders may require additional processing time.

Shipping rates are calculated at checkout based on your location and the selected shipping method.

Once your order ships, you will receive a tracking number by email.

We currently ship within the United States.

While we carefully package every order, we are not responsible for shipping delays caused by the carrier or severe weather.

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you.

Thank you for supporting my small business!

Heartfelt Creations Candle Co., LL